Quick Quote
Online Brand Communities
An online community tool for building brand advocates by profiling individuals, tracking activities, managing queries & accounts and engaging members with surveys, discussion, and polls coupled with image/video-based questions to maintain an active and healthy environment in the group.
Take charge of your customers & grow your business by using this product in multiple ways:
Online Brand Communities
Build Private Communities
Consumers/Community Engagement
Loyalty Solutions
Features:
Custom Profiling
Create/Post Polls & Surveys
Create Post & Discussion
Rewards Management
Ticket System
Bulletin Board
Comment Visibility
Multiple Post Transcript
Connect, Communicate & Comprehend:
Four steps towards interesting feedback
Create Community
Create your online community with custom brand elements
Add members via the existing consumer database, or new consumers
Profile them based on profiling or screening questions
Target them precisely to make better business decisions
Manage Activities
Test concepts and ads
Leverage your online community for concepts before going live Check the engagement level for your posts & enhance accordingly
Observe responses and comments in real-time as per requirement, set visibility of member’s comments by enabling Comment Visibility
Engage Community
Collaborate with your communities
Select medium to engage - surveys, discussions, posts
Set up discussion with limited participation via Bullet board. Provide points/incentives for increased engagement
Send communique of engagements via Email, SMS, & Push Notifications
Transcripts & Results
Get feedback in a format that can help derive actionable insights. See poll/survey results, post-reaction results, comment frequency
Download the bulletin board or post transcripts altogether. Select manually or get up to 20 post transcripts together. Analyze the responses & engagement overview
Use the derived information to make better business decisions